We do our best to answer all Ajax Load More plugin support requests within 24hrs (Monday-Friday), however support times may vary depending on the amount of requests in the queue.
Before contacting us, please be sure to read through the Frequently Asked Questions in the chance your issue has already been addressed.
How to Contact Us?
Tweet us (@ajaxloadmore) outlining your issue and we will get back to you as soon as possible.
Join the new Slack community and share your issue(s) in the #help channel.
Post your issue on the Ajax Load More support forums hosted at wordpress.org.
Use our product support form and describe your issue in precise detail.
Our Support Policy
- Support for Ajax Load More is provided free of charge.
- Purchasing an Ajax Load More add-on does not gain you priority access over other users.
- Support will be given provided the issue raised is valid, unique and not found in the FAQs.
- Support will not be given to questions relating to general PHP functionality.
- Support will not be given to questions that feature aggressive tones.