Unless otherwise specified, licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased extensions and plugins. After one year, license keys may be renewed at a 30% discount from the purchase price of a new license.
If your license key is active and the extension(s) supports it, plugin updates will be delivered automatically from your WordPress Admin > Plugins dashboard.
Ajax Load More add-ons have lifetime licenses and will not expire.
Most issues can be worked out before a refund becomes necessary – refunds will only be considered on a case-by-case basis and only after we’ve worked with you to try and find a solution.
Due to the nature of WordPress plugins and extensions, no refund will be given under any circumstances unless requested within 14 days of purchase and determined fit by Connekt Media.
Do you have questions?
If so, please don’t hesitate to contact us.